Privacy Policy

Nouvel Age Media ("Nouvel Age Media," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have over your information when you visit nouvelagemedia.com (the "Site") or otherwise interact with us.

By using the Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.
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1. Who We Are

Nouvel Age Media is a marketing agency headquartered at:

‍Nouvel Age Media
12914 Brookshire Ave Downey, CA 90242 United States
Email: info@nouvelagemedia.com

For the purposes of the EU/UK General Data Protection Regulation ("GDPR"), Nouvel Age Media acts as the data controller of personal information collected through the Site.

2. Information We Collect

We collect the following categories of information:

a. Information You Provide to Us

• Contact form and inquiries: name, email address, company, phone number, and any information you include in your message.
• Newsletter and marketing signups: name and email address.
• Business communications: information you provide via email, phone, video calls, or other channels when discussing potential or ongoing services.

‍b. Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect:

• IP address and approximate location (country/region)
• Browser type, device type, operating system
• Pages viewed, referring URLs, time spent, and clickstream data
• Cookie identifiers and similar tracking technologies

‍c. Information from Third Parties

We may receive information about you from analytics providers, advertising platforms, and publicly available sources (for example, LinkedIn or your company website) when we are researching prospective clients or verifying business contacts.

We do not knowingly collect information from anyone under the age of 16. If you believe a child has provided us with personal information, please contact us and we will delete it.

3. How We Use Your Information

We use your personal information to:

• Respond to inquiries and provide information about our services
• Send newsletters, marketing emails, and updates you have subscribed to
• Operate, maintain, and improve the Site
• Analyze Site usage and measure the performance of our marketing
• Comply with legal obligations and enforce our Terms & Conditions
• Protect the security and integrity of the Site and our business
• Prevent fraud and other unlawful activity

‍Legal bases (GDPR/UK GDPR). Where GDPR applies, we rely on the following legal bases: (i) your consent for marketing communications and non-essential cookies; (ii) our legitimate interests in operating and promoting our business, provided those interests are not overridden by your rights; (iii) performance of a contract when you engage our services; and (iv) compliance with legal obligations.

4. Cookies and Tracking Technologies

We and our third-party providers use cookies, pixels, and similar technologies on the Site. These include:

• Essential cookies required for the Site to function.
• Analytics cookies (e.g., Google Analytics) to understand how visitors use the Site.
• Advertising and marketing pixels (e.g., Meta Pixel, LinkedIn Insight Tag, Google Ads, TikTok Pixel) to measure campaign performance and, where permitted, deliver relevant ads.

You can control cookies through your browser settings and, where offered, through our cookie banner. In the EU, UK, and other regions that require prior consent, non-essential cookies are only set after you consent.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on and manage interest-based advertising via the Digital Advertising Alliance, the Network Advertising Initiative, or the European Interactive Digital Advertising Alliance.

5. How We Share Your Information

We do not sell your personal information for money. We share personal information only as described below:

• Service providers who help us operate the Site and our business (e.g., hosting, email delivery, CRM, analytics, marketing automation, payment processing). These providers are contractually required to protect your information and use it only for the services they provide to us.
• Advertising partners (e.g., Meta, Google, LinkedIn, TikTok) for measurement and, where permitted, targeted advertising. Some of these disclosures may be considered a "sale" or "sharing" of personal information under the California Consumer Privacy Act, as amended by the CPRA ("CCPA"). California residents may opt out — see Section 8.
• Professional advisors such as lawyers, accountants, and auditors, when necessary.
• Legal and safety reasons: when required by law, subpoena, or court order, or to protect the rights, property, or safety of Nouvel Age Media, our clients, or the public.
• Business transfers: in connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to standard confidentiality protections.

We never share, rent, or sell your personal information to unaffiliated third parties for their own independent marketing purposes without your consent.

6. International Data Transfers

Nouvel Age Media is based in the United States, and we and our service providers may process personal information in the U.S. and other countries. If you are located in the EU, UK, Canada, or another jurisdiction with data transfer restrictions, please note that these countries may not offer the same level of data protection as your home country.

Where required, we rely on appropriate safeguards for cross-border transfers, such as the European Commission's Standard Contractual Clauses, the UK International Data Transfer Addendum, or your explicit consent.

7. Data Retention

We keep personal information only as long as necessary for the purposes described in this Policy, including to:

• Provide the services you request
• Comply with our legal, tax, and accounting obligations
• Resolve disputes and enforce our agreements

When personal information is no longer needed, we delete, anonymize, or securely archive it.

8. Your Privacy Rights

Depending on where you live, you may have some or all of the following rights:

a. EU/UK/EEA (GDPR)

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your personal information ("right to erasure")
• Restrict or object to certain processing
• Data portability
• Withdraw consent at any time (without affecting prior lawful processing)
• Lodge a complaint with your local data protection authority

b. California (CCPA/CPRA)

California residents may:

• Know what personal information we collect, use, disclose, and "sell" or "share"
• Request deletion of personal information
• Request correction of inaccurate personal information
• Opt out of the "sale" or "sharing" of personal information for cross-context behavioral advertising
• Limit the use of sensitive personal information (we do not use sensitive personal information for purposes that require this right)
• Not receive discriminatory treatment for exercising your rights

To opt out of "sale/sharing," email info@nouvelagemedia.com with the subject line "Do Not Sell or Share My Info," or use the Global Privacy Control (GPC) signal in your browser, which we honor.

c. Canada (PIPEDA)

Canadian residents may access and correct personal information we hold about them, and may withdraw consent to marketing communications at any time.

d. Other Regions

Residents of other jurisdictions (e.g., Colorado, Virginia, Connecticut, Utah, Texas, Brazil, Australia) may have similar rights under applicable law.

‍How to exercise your rights. Email us at info@nouvelagemedia.com. We will respond within the timeframe required by applicable law (generally 30–45 days). We may need to verify your identity before fulfilling your request. You may also authorize an agent to submit a request on your behalf, subject to verification.

9. Marketing Communications

You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email or by contacting us at info@nouvelagemedia.com. Even if you unsubscribe, we may still send you transactional or service-related messages (for example, responses to your inquiries or updates about ongoing engagements).

10. Data Security

We use commercially reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage over the internet is 100% secure, and we cannot guarantee absolute security.

11. Third-Party Links

The Site may contain links to third-party websites, plugins, and services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing them with personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will post the updated Policy on this page and update the "Last Updated" date. If required by law, we will notify you directly.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Nouvel Age Media
Attn: Privacy 12914 Brookshire Ave Downey, CA 90242 United States
Email: info@nouvelagemedia.com‍